Please note that you cannot use this address to return here or to shop here.

Västra Storgatan 33B,
553, 15 Jönköping, Sweden

Org. no. 969788-4238
VAT. no. SE969788423801
We’re open Monday – Friday, 8 a.m. – 7:30 p.m.
We’re closed Saturday – Sunday,

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the shipping costs?

In most cases between SEK 49-79 depending on which product you have bought from onlinemart. The shipping that applies to a certain item is stated on the product page and at checkout .

Which payment methods are accepted in the Online Mart?

All our payments go via Klarna & PayPal. You choose the payment method at checkout. If you have questions regarding your payment, you can contact [email protected]

How long will delivery take?

All shipments are sent via PostNord and DB Schenker. The delivery time is 1-3 working days from the time we receive your order (provided that PostNord / DB Schenker keeps its delivery times). The delivery time for heavy products is between 3-7 working days. During certain seasons, the delivery time can be an extra day.

I want to return my product - how do I do it?

[email protected] and write a brief reason for the return (“not satisfied”, “did not fit” etc.) and we will attach a return form to you.

Is it safe to shop with you?

Yes. Klarna uses SSL (Secure Socket Layer), which means that all orders placed with us are encrypted. This means that OnlineMart does not have access to card numbers or other sensitive information. For further questions regarding SSL, please contact Klarna. OnlineMart guarantees that personal data is not sold on to third parties.

Who is behind Onlinemart.se?

Onlinemart.se is run by Nain Group Handelsbolag with headquarter in Jönköping.

 

Send us an email